We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by BrigadeGames.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. We have no control over other manufacturers, shipping carriers and customs.
Please be aware that there are times during the year that we attend conventions, are holiday periods, and the 6 weeks before the Christmas holiday are extremely busy and we can not guarantee delivery times. We do take vacation every year and will have a not eon our home page during this time. During these times we do not process orders and your order will be processed on our return in the order received.
If you need something quickly for a good reason we can attempt to help you out if you contact us with the contact form on the "Contact Us" page. We make no guarantees, but we are wargamers as well and we will try to do what we can.